Move forward faster.

Remove a user.

Use this form to request a user removed from your online account.

A member of our Implementation will begin processing the request and notify you via email once complete. Please allow 1-2 business days for your change to be processed.

"*" indicates required fields

Step 1 of 4 - Request Details

Account Name*

Please list the current name of the account that needs to be updated.

Effective Date

(Optional) If this update is time-sensitive, please indicate when it should go into effect. As noted above, please allow a minimum of 1-2 business days for your change to be processed.

Requestor Details

To protect your account, only authorized individuals can request user changes. Submissions from unauthorized users may cause delays or be denied.

For requests related to drug testing, you must be a company Designated Employer Representative (DER).
For background screening requests, you must be the Primary Contact on file.

If you are not the DER or Primary Contact, please stop and escalate your request to the appropriate person at your company.

Requestor Name*

Please enter your personal information so our TEAM can verify your permissions and follow up once the request is complete.

Requestor Phone*

Requestor Email*

Provide a valid email address our TEAM can use to notify you once the requested update(s) are complete.

Remove a user.

Requestor Details

User Details

Removal Details

Comments